Yes, you can switch the modes of the cycle while the riding the cycle by simply pressing electric mode controller. The three modes can be accessed by pressing the controller button to following position:
You can call our customer care. Our customer care service is open from 7 am to 11pm, 7 days a week. We’ll try to provide you an alternate cycle/solution at that time itself to make your trip comfortable.
In case you damage the cycle, our service manager will give you a repair estimate. You’d be liable to pay the estimated amount upfront. Although damage to the cycle more than once can lead to expulsion from the service.
You must not leave the cycle at any place other than one of our Achiredo Hub stations. If you leave the cycle at any place other than our station your trip won’t end and you’ll still get charged per minute. Also you’ll be penalized Rs 1000 if the cycle is left stranded. A repetition of the offence will lead to expulsion from the service.